Return and Refund

Refund & Cancellation Policy

(An invoice will be sent to your email from Nexus Brand Protection upon order confirmation.)

At Nexus Brand Protection, we are committed to client satisfaction. Please review our refund policy below.

1. Refund Eligibility

• Refunds are available within 7 days of service purchase, provided that no work has been initiated.
• If we have started working on your case, partial refunds may be issued based on the progress made.
• Once services are fully delivered, no refunds will be provided.

2. Non-Refundable Services

• Trademark filing fees (once submitted).
• Government fees and third-party costs.
• Urgent or expedited services.

3. Cancellations

• Clients may cancel a service before work begins for a full refund.
• Cancellations after work has started will incur a processing fee.

4. How to Request a Refund

To request a refund, please contact [email protected] with:

• Your full name
• Order number
• Reason for refund request

Refunds are processed within 7-14 business days after approval.