Return and Refund

Return and Refund

Refund & Cancellation Policy

At Nexus Brand Protection, we are committed to client satisfaction. Please review our refund policy below.

1. Refund Eligibility

  • Refunds are available within 7 days of service purchase, provided that no work has been initiated.
  • If we have started working on your case, partial refunds may be issued based on the progress made.
  • Once services are fully delivered, no refunds will be provided.

2. Non-Refundable Services

  • Trademark filing fees (once submitted).
  • Government fees and third-party costs.
  • Urgent or expedited services.

3. Cancellations

  • Clients may cancel a service before work begins for a full refund.
  • Cancellations after work has started will incur a processing fee.

4. How to Request a Refund

To request a refund, please contact [email protected] with:

  • Your full name
  • Order number
  • Reason for refund request

Refunds are processed within 7-14 business days after approval.